Consultants Insurance Online :: Contact Us

Contact Consultants Insurance Online

consultants.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Consultants Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Consultants Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.


Insurance News

Softer premiums do not remove the need for sharper cover checks
Softer premiums do not remove the need for sharper cover checks
15 Sep 2026: Paige Estritori
Recent commercial insurance market commentary points to a more favourable pricing environment for many Australian business buyers, with competition returning in some lines after several years of tougher renewal conditions. For consultants, this is welcome news, but it should not be mistaken for a signal that professional risk has become simple or low-cost to insure. - read more
Why steadier insurer results still call for a cover review
Why steadier insurer results still call for a cover review
08 Sep 2026: Paige Estritori
APRA’s latest general insurance data suggests the Australian insurance sector is operating on a steadier footing, with industry results supported by firmer underwriting discipline, investment returns and ongoing attention to capital strength. For consultants, that is broadly positive news: a healthier insurance market can help maintain capacity and give buyers more room to discuss cover options at renewal. - read more
Why climate disclosure rules should prompt a cover check
Why climate disclosure rules should prompt a cover check
01 Sep 2026: Paige Estritori
Australia’s mandatory climate-related financial disclosure regime is moving from policy discussion into practical reporting, and consultants who support sustainability, governance, risk, data, finance or transformation projects should pay close attention. The rules initially apply to larger entities, but their impact is likely to spread through procurement, due diligence and supply chain expectations. - read more
Why liability cover still deserves close attention
Why liability cover still deserves close attention
25 Aug 2026: Paige Estritori
Recent Australian insurance market commentary points to a more balanced environment for many commercial buyers, but consultants should be careful not to read softer pricing as a signal that liability risks have become less important. Insurers remain alert to the cost of defending claims, the complexity of professional disputes and the way contract obligations can expand exposure beyond what a consultant may have originally priced into an engagement. - read more
Professionals Insurance Articles

What Insurance Do Consultants Need in Australia?
What Insurance Do Consultants Need in Australia?
Consultants in Australia may need different types of insurance depending on the advice they provide, how they work, their clients, contracts, staff and business assets. This guide explains common cover types and what to consider before choosing a policy. - read more
How Claims-Made Professional Indemnity Insurance Works for Consultants
How Claims-Made Professional Indemnity Insurance Works for Consultants
Professional indemnity insurance for consultants is usually arranged on a claims-made basis, which means timing matters. This guide explains claims-made cover, retroactive dates, notification obligations, continuous cover and run-off cover for Australian consultants. - read more
Building a Resilient Consulting Business: Tips for Risk Reduction
Building a Resilient Consulting Business: Tips for Risk Reduction
In the competitive world of consulting, building a resilient business is essential for both growth and sustainability. Understanding how to reduce risks is a vital component of this resilience. Consultants, whether seasoned professionals or new freelancers, must be aware of the myriad risks that can impact their business operations and client relationships. - read more
How to Build Your Brand as a Freelance Consultant in Australia
How to Build Your Brand as a Freelance Consultant in Australia
In the fast-paced world of freelancing, building a strong personal brand is not just an option; it’s a necessity. For consultants, your brand sets you apart from the competition and acts as your professional identity. Personal branding helps convey your values, skills, and the unique perspective you bring to the table. - read more

Knowledgebase
Insurance Policy:
Broadly, the entire written contract of insurance. More narrowly, the basic written or printed document, as distinguished from the forms and endorsements added thereto.