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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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The Australian Competition and Consumer Commission (ACCC) has escalated its scrutiny of Insurance Australia Group's (IAG) proposed acquisition of RAC Insurance, moving the process to a Phase 2 review. This decision reflects concerns that the merger could significantly reduce competition within Western Australia's insurance sector. - read more
Swiss Re International SE's proposal to acquire specific assets from QBE Insurance Holdings, particularly its Trade Credit & Surety business, is currently under review by the Australian Competition and Consumer Commission (ACCC). This evaluation aims to determine the acquisition's potential effects on competition within Australia's insurance sector. - read more
Suncorp Group has reported a substantial increase in natural hazard costs for the first half of the 2026 financial year, with expenses rising to AU$1.319 billion from AU$503 million in the corresponding period of the previous year. Despite this significant escalation, the company maintains a strong capital position and a resilient underlying business. - read more
In the first quarter of 2026, the Australian commercial insurance market experienced a notable 12% decline in rates, as reported by Marsh's latest market index. This trend mirrors the previous quarter's decrease, indicating a sustained period of softening premiums. Such developments are particularly relevant for consultants who rely on comprehensive insurance coverage to mitigate professional risks. - read more
Public liability insurance is a type of insurance coverage that protects businesses and individuals from the financial risks associated with claims of personal injury or property damage to third parties. Essentially, it is a safety net that helps manage the potential costs that come with accidents or mishaps that occur in the course of conducting one's business activities. - read more
In the fast-paced world of freelancing, building a strong personal brand is not just an option; it’s a necessity. For consultants, your brand sets you apart from the competition and acts as your professional identity. Personal branding helps convey your values, skills, and the unique perspective you bring to the table. - read more
In the competitive world of consulting, building a resilient business is essential for both growth and sustainability. Understanding how to reduce risks is a vital component of this resilience. Consultants, whether seasoned professionals or new freelancers, must be aware of the myriad risks that can impact their business operations and client relationships. - read more
Professional indemnity insurance is a type of insurance designed to protect professionals against claims made by clients for losses or damages incurred due to the services they have provided. It essentially acts as a safety net, safeguarding professionals when things don't go as planned, whether because of an error, an omission, or alleged negligence. - read more
Knowledgebase
Coverage: The amount of risk or liability covered for an individual or entity by way of insurance services.
